Customer
Testimonials:
"Working with Cory and Gary was great. Besides
being professional and responsive, everything was
on time, which is a rarity in any kind of home improvement
or design business. Their experience showed in their
knowledge of the products and what would work best
in my home with my existing decor. Whether working
with them in conjunction with a designer or on your
own, I highly recommend them to anyone looking for
stunning and impressive window decor."
-Nicole Perry (9/2005)
"Dear Cory:
Thank you so much for your calls yesterday and today.
I want you to know that I greatly appreciate the care
you have taken with us as clients - and friends. I
had tears in my eyes when I heard your message about
replacing both shades. I certainly didn't mean to
underestimate you! I haven't felt any stress about
the whole situation, but nonetheless was overwhelmed
with gratitude for the way you intervened on my behalf
- without even being asked - to make things right
you and Gary are true professionals. What a blessing
to have met you! From the first time I have met you,
you have far exceeded my expectations.
With much appreciation,
-Jenny" (11/2005)
"My experience with Jacoby Company began out
of desperation…
After buying a new home, I went through several interior
decorators and quickly became fed up! I was about
to give up and live in my partially furnished house
but realized I at least needed some window treatments.
I contacted a couple of window treatment companies
and set up consultations.
After meeting with several people, my next appointment
was with Cory Jacoby. By this point, I was so frustrated
I considered cancelling the appointment and just putting
sheets over my windows - but I kept my appointment
and within minutes of meeting Cory, I realized there
was hope after all! She listened to what I wanted
and offered various suggestions that she thought I
would like. Cory was not pushy, but she definitely
let me know when she felt strongly about what would
and would not look good in my house.
Even though I liked Cory and felt confident that
with her help I had my the right selections, I decided
to do one room only. I feel very strongly about customer
service and professionalism and did not want to invest
a lot of money into a company that did not have great
customer service. Within weeks I received a call to
install my new window treatments. Gary Jacoby, who
did the installation, was great. He worked with me
on exactly where I wanted everything placed and even
returned when I later changed my mind about the placement
of my drapes!
Since then I have worked with Cory and Gary on the
rest of my house, and I have been completely satisfied
every step of the way. Everyone at Jacoby Company
has been very helpful and have always been a pleasure
to deal with. I highly recommend Jacoby Company to
anyone interested in working with experienced professionals
who provide great customer service and quality products.
Now if I could just get Cory to decorate the rest
of my house…"
-
Nancy Espinoza,
Encino, CA
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